The Salescape
Privacy Policy
Business Name: The Salescape
Contact Address: [email protected]
1. Who We Are
The Salescape (‘we’, ‘our’, ‘us’) provides automated communication systems to manage customer enquiries, appointment scheduling, confirmations, missed-call responses, and service-related communications.
2. Information We Collect
We may collect the following types of data to provide our services:
Contact details (name, email, phone number, company details)
Business information (such as services required, logins you provide for integrations)
Service interaction data (such as enquiry activity revenue or profit from automations, analytics data)
3. How We Use Your Data
We process your personal and business data to:
Deliver our services (automated communication systems, appointment handling, customer support tools)
.Manage accounts, billing, and subscriptions
Improve our services and performance
Communicate with you about updates, services, and support
4. Legal Basis
process business contact data for service communication and operational delivery.
5. How Long We Keep Data
We keep your data for as long as you are a client.
If you end services with us, your data will be deleted from our systems within 24 hours.
6. Sharing of Data
We do not sell or trade your data. Data may be shared only with trusted third-party providers (e.g. software platforms we use to deliver services).
7. Your Rights
You have the right to:
Access the information we hold about you
Request correction or deletion
Object to certain types of processing
Withdraw consent where we rely on it
File a complaint with the ICO (www.ico.org.uk)
8. Cookies
If our website uses cookies, these will only be for functionality and analytics. Visitors can manage cookies via their browser settings.
9. Contact Us
For any questions about this policy, contact us at:
[email protected]
SMS Communications
We may send transactional SMS messages related to appointment scheduling, confirmations, missed-call follow-ups, and service communications.
Users provide consent by submitting their phone number through our website forms or by initiating contact.
Message frequency varies depending on interaction.
Users may opt out at any time by replying STOP.
Message and data rates may apply.
Terms & Conditions – The Salescape
Business Name: The Salescape
Contact Email: [email protected]
1. Services
We provide automated communication and operational systems including (but not limited to):
Customer enquiry and appointment management systems
Automated front desk and receptionist systems
CRM and communication management tools
Website infrastructure (where applicable)
We will deliver the services purchased as agreed with the client. SMS communications are transactional in nature and are only sent to users who have provided explicit consent.
2. Payments
A setup fee is payable upfront.
Ongoing services are billed on a monthly retainer basis, every 30 days.
Payments must be made on time.
No refunds will be issued for work that has already been completed.
3. Cancellations
Clients may cancel at any time by providing 30 days’ notice.
If cancelled, no further payments will be taken after the notice period.
Work already completed is non-refundable.
4. Responsibilities
Our responsibility: to deliver the services purchased, using best practices and suitable solutions for the client’s business.
Client’s responsibility: to provide accurate information, required access (e.g. logins), and timely payment.
Both parties must comply with applicable laws, including data protection and marketing regulations.
5. Liability
We are not liable for any indirect or consequential loss. Our liability is limited to the value of the services provided under the client’s agreement.
6. Governing Law
These Terms & Conditions are governed by UK law.
